Your safety is our first priority
Every feature we build, every listing we verify, and every policy we enforce exists to ensure you feel secure — before, during, and after your stay.
100%
Listings Verified
< 4 hrs
Incident Response
24 / 7
Safety Helpline
0
Tolerance for Fraud
How we keep you safe
Six layers of protection built into every listing and every interaction.
Multi-Step Verification
Every property is physically inspected and legally audited by our team before it ever appears on PGBuddies. No self-listing without review.
CCTV Coverage Tags
Listings clearly indicate CCTV availability at entry, corridors, and common areas so you know exactly what security infrastructure is in place.
Owner Background Checks
All property owners are identity-verified and agree to our conduct policies before they can accept bookings through the platform.
Women-Safety Indicators
A dedicated badge highlights women-preferred PGs with female wardens, gated premises, biometric entry, and strict visitor policies.
Secure Bookings
Payments are processed through PCI-DSS compliant gateways. We never store raw card data, and receipts are issued instantly.
24 / 7 Support Line
Our safety helpline is available around the clock. Any urgent concern — from a hostile landlord to a maintenance emergency — is escalated immediately.
Our safety policies
Rules we hold ourselves — and every property owner — to.
Transparent Listings
We prohibit misleading photos or descriptions. Listings that receive repeated complaints about inaccuracy are suspended pending re-inspection.
Incident Reporting
Tenants can raise a safety concern directly from the app. Reports are reviewed within 4 hours and escalated to our on-ground team when required.
Zero-Tolerance Policy
Any owner found guilty of harassment, fraud, or misconduct is permanently removed from the platform and reported to local authorities where applicable.
Rental Agreement Support
We provide standardised digital rental agreement templates that protect both tenants and owners, reducing scope for disputes.
Dedicated protections for women tenants
Women-preferred PGs are clearly marked with our Women Safe badge. These properties must have a female warden on premises, biometric or guarded entry, CCTV at all common areas, and a documented visitor policy — all verified by our inspection team.
- Female warden available on-premises
- Biometric / guarded entry mandatory
- CCTV at entry, corridors & common areas
- Strict visitor log maintained by owner
- Emergency panic button in select properties